Careers

Employment Status: Full Time

Position Reports to: Will Parseghian, Head of Global Sales

XíRENA is a premium contemporary fashion brand with over 15 years of heritage, known for effortless style and a loyal global following. From breezy shirting and relaxed separates, XíRENA is designed for the woman who values comfort, quality, and timeless personal style.

Our Pacific Palisades store is our first standalone retail location. We are looking for a Store Manager who leads with the same ease and intention we bring to everything we do.

Essential Duties & Responsibilities (Other duties may be assigned)

Store Leadership and Culture

• Own the commercial, operational, and cultural performance of the store, leading and inspiring a high-performing team to deliver exceptional client experiences
• Set the tone for the store's energy, embodying Xirena's relaxed and effortless aesthetic in every customer interaction and team touchpoint
• Partner with Human Resources to recruit, onboard, and develop a team that reflects the brand's values
• Conduct regular coaching, performance feedback, and development conversations to grow each team member

Client Experience and Clienteling

• Build and nurture a personal client book, including VIP and repeat customers, through outreach, styling appointments, and exclusive in-store events
• Deliver a high-touch, personalized shopping experience from first greeting to follow-up that turns first-time visitors into loyal Xirena devotees
• Champion customer relation management (CRM) and clienteling strategies to drive customer loyalty and long-term value
• Leverage CRM tools to track client preferences, purchase history, and outreach cadence

Sales Performance

• Drive daily, weekly, and monthly sales targets, monitoring KPIs including conversion rate, average transaction value, and units per transaction
• Drive brand awareness and brand advocacy to exceed projected store goals
• Identify opportunities to grow the business through local partnerships, community activations, and press and influencer moments aligned with the brand

Visual Merchandising and Brand Standards

• Maintain impeccable store presentation that reflects the Xirena aesthetic: thoughtful, editorial, and inviting
• Execute seasonal floor sets and work with the home office on visual merchandising direction while using local instinct to adapt to the Xirena customer

Operations and Financials

• Oversee all day-to-day store operations, including inventory management, receiving, loss prevention, and back-of-house organization
• Ensure financial objectives and controls are consistently and correctly managed
• Manage scheduling, payroll oversight, and labor efficiency
• Serve as the primary point of contact between the store and the Xirena HQ team

Qualifications & Skills

• 5 to 10 years of retail management experience with high-end, contemporary, or luxury fashion brands, with boutique or single-door experience strongly preferred
• In-depth knowledge of designer and contemporary brands, current trends, and a genuine passion for the fashion landscape
• Proven track record of building and maintaining a personal client book with measurable results including sales volume, retention, and repeat visit rate
• Strong leadership abilities to motivate teams, financial acumen to manage budgets and analyze sales data, and excellent problem-solving skills
• Experience with CRM platforms
• Proven ability to develop teams that stay and grow

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital or family status, veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes

Employment Status: Full Time

Position Reports to: Retail Store Manager

XíRENA is a premium contemporary fashion brand with over 15 years of heritage, known for effortless style and a loyal global following. From breezy shirting and relaxed separates, XíRENA is designed for the woman who values comfort, quality, and timeless personal style.

Our Pacific Palisades store is our first standalone retail location. We are looking for a Sales Associate who embodies the same ease and warmth we bring to everything we do.

Essential Duties & Responsibilities (Other duties may be assigned)

Client Experience

• Deliver a personalized, high-touch experience from first greeting through follow-up
• Build genuine client relationships, developing familiarity with style preferences, lifestyle, and purchase history
• Contribute to clienteling efforts, including outreach, styling appointments, and in-store events in partnership with the Store Manager

Sales

• Drive daily and weekly sales goals through attentive selling and a genuine desire to help each client find what they love
• Demonstrate strong product knowledge (ie: fabric, construction, fit, care, and styling)
• Share client feedback, product requests, and trend observations with the Store Manager to inform buying and merchandising decisions
• Participate in community activations, in-store events, and local brand moments as needed

Visual Merchandising & Store Standards

• Maintain impeccable store presentation aligned with XíRENA’s visual standards
• Execute seasonal floor sets and replenishment to keep the sales floor organized
• Ensure fitting rooms, displays, and product areas are consistently styled and restocked throughout the shift

Operations

• Process transactions accurately via POS (sales, returns, and exchanges)
• Assist with inventory receiving, stock organization, and back-of-house upkeep
• Participate in cycle counts, inventory audits, and stock accuracy processes as directed
• Adhere to all loss prevention policies and store safety procedures

Qualifications & Skills

• 2-5 years of retail experience, preferably in contemporary, premium, or luxury fashion
• Strong communication skills and a team-first attitude
• Comfortable with POS systems and basic retail operations
• Flexibility to work weekends, holidays, and retail peak periods as required
• Must be available to work a minimum of 20 hours per week
• Physical Requirements: This role requires the ability to stand and walk for extended periods, bend, stoop,
  kneel, and reach overhead, and lift and carry merchandise up to 30 lbs.
  Reasonable accommodations may be made for individuals with disabilities in
  accordance with applicable law.

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital or family status, veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes